What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I have finished my form and it isn't saving so I can preview it. Help!

    Asked by Texasetiquette on May 17, 2016 at 05:57 PM

    I have finished my form and it isn't saving so I can preview it. Help!

    Page URL:
    https://www.jotform.com/?formID=61375567009157

    preview save form save cannot save
  • Profile Image
    JotForm Support

    Answered by jonathan on May 18, 2016 at 12:12 AM

    Perhaps its just a browser issue on your side. I currently could not reproduce the issue on my Form Builder.

    Please try this procedure for intial troubleshooting.

    #1 Close your browser and redo the login process to the Form Builder.

    #2 Disable the Form Builder Autosave action.

    User guide: How-to-Disable-Auto-Save

    #3 Save manually : How-to-Save-a-Form

    --

    I already checked your form https://www.jotform.us/form/61375567009157 but I did not find any issue with it.

    Hope this help. Let us know if you continue to have the issue.