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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why user is unable to clone one of my forms?

    Asked by forusretail on May 18, 2016 at 07:10 PM


    I created a form, and I need to export it to a friend who needs it, and he has another user. I tried doing it following the exact steps which are explained in this link: http://www.jotform.com/help/42-How-to-clone-an-existing-form-from-a-URL.

    It didn't work. The following message is displayed: "Unauthorized request. You do not have access to this form".

    Can you help me?


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    JotForm Support

    Answered by Kevin_G on May 18, 2016 at 07:14 PM

    This is because you have disabled this option on your account settings, you need to un-check the option shown in the screenshot below to allow other users to clone your forms: 

    You will find this option in your account settings or you may click on this link as well: https://www.jotform.com/myaccount/settings

    Once you un-check this option other users will be able to clone your forms.