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  • Profile Image

    Problem with condicional option

    Asked by agenciaspin on May 20, 2016 at 06:19 PM

    Hi,

    I'm workin in the form: https://form.jotformz.com/61397478108667 and I have a problem with the conditional option.

    I want that, if the client choose the city "cordeiro-rj" the form show: (1- a title, 2- a select field and 3- a images group).

    All this works fine just for the "cordeiro" city, but if the client choose the "cantagalo-rj" city, the form show a empty page. :(

     

    I set all field ok (Obviously not) and I don't find the error...

    Can you help me?

     

    Note: I have a additional question:

    It's possible redirect a form to another form?.

    Example: Customer choose the city "X" in the first form.

    In this case the form redirect to the second form, called "X".

    And if the customer choose the city "W" in the first form them the form redirect to the third form, called "W".

    And so on... with other cities.

     

    Waiting your reply

    Page URL:
    https://form.jotformz.com/61397478108667

    problem another form find select
  • Profile Image
    JotForm Support

    Answered by BDAVID on May 20, 2016 at 08:03 PM

    Simply delete the extra Page Break field you have added, and set the Clear Hidden Field Value option to "Clear on Being Hidden":

    Result: https://form.jotform.co/61407347432856 

    Your second question will be addressed on the following thread: https://www.jotform.com/answers/843876 

    Let us know if you need more help, we will be glad to assist you.