What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    URGENT Edit Link Not Working!

    Asked by Rxology on May 23, 2016 at 09:44 AM

    URGENT

    We depend on the "Edit Link" in the Email Notifications, which now only shows a blank form-
    IT DOES NOT OPEN THE PREVIOUSLY COMPLETED FORM! THIS IS CRITICAL BECAUSE WE USE THIS TO RECORD, KEEP TRACK OF, AND UPDATE SUBSEQUENT PATIENT VISITS.

    https://form.jotform.com/Rxology/assess-screen-mon-1

    PLEASE HELP ASAP!

    Page URL:
    https://form.jotform.com/Rxology/assess-screen-mon-1

    edit link Link not working JotForm style email notifications
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on May 23, 2016 at 11:08 AM

    Our developers informed us that this is now solved. Sorry about this.

  • Profile Image

    Answered by Rxology on May 23, 2016 at 11:24 AM

    Thank you very much for your prompt response, and resolution.
    You always respond to our issues quickly, yet when I had an "urgent" issue, you responded urgently. I am very pleased and impressed, thank you!

    Jotform Customer Service is fantastic!

    Thanks again!

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on May 23, 2016 at 11:25 AM

    You're very welcome!

    Your nice feedaback towards our service made our day :D