What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    When I try to edit a submission, the form appears blank

    Asked by TSMProduction on May 23, 2016 at 10:12 AM

    When I go to edit a submission, the form appears blank and the data is missing. 

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    JotForm Support

    Answered by david on May 23, 2016 at 11:32 AM

    We had a brief outage earlier today that has since been fixed.  Submission PDF's and edit links should now be filled with the correct data once again.  If you are still having trouble with submission PDF's or edit links on your end, let us know which form and we will be happy to have a look.