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    Calculated value randomly displaying incorrectly.

    Asked by MaidCrew on May 23, 2016 at 05:13 PM


    My form, at the URL listed, does not consistently render / display a calculated value correctly every time a collection of associated checkbox options are either checked or unchecked.  I've provided a pic and highlighted what I'm referring to. This bug seems to only show up if the user plays around with the checkbox options. If you select & deselect various options in a random pattern or grouping, the highlighted section "(2 Cleaners for xx - xx hours)" doesn't always display in accordance with it's associated calculated field.  The field itself renders a correct calculated value but the displaying of that value isn't always accurate. (the value & the display of the value don't always match)

    The first section of the pricing matrix is based on Square Footage, Bedrooms & Bathrooms.  These three, regardless of what's selected and how much you change things around, render accurately.  It's only when you then begin selecting & deselecting and playing around with the "Seasonal Extras" checkbox options that the "(2 Cleaners for xx - xx hours)" begins to have problems.

    Any suggestions?  I've tried various configurations for the value... "render as text" vs leaving it unchecked; "1 decimal vs 2 decimals"; rounding vs no rounding, etc... nothing seems to keep it from displaying incorrectly when the checkbox options begin to get played with.

    Thanks in advance for you're help.


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    JotForm Support

    Answered by Chriistian on May 23, 2016 at 09:40 PM

    I checked your form and I was able to see the issue you are referring to. I also noticed that you are using conditions to calculate on a textbox field and pass the value to the text field. Can you try using a calculion field instead?

    Here's a cloned version of your form where I used a calculation field for the TeamHrsLow/TeamHrsHigh.


    I also added them to text field for the calculations at the bottom so you can compare between the result from the textbox and result from the calculation field.

    If the issue still persists, please let us know.