Source code embed: Wheel just turning for submit form on mobile site

  • aricurn
    Asked on May 24, 2016 at 8:25 AM

    I have a problem with a form on a site built with a mobile site. The submit button keeps turning with no code to enter. The site is the £10 voucher form that must be viewed on a mobile - many thanks for your help with this

    Jotform Thread 845804 Screenshot
    Page URL: http://bodminvet.co.uk.mobileview.website/10voucher.php
  • Boris
    Replied on May 24, 2016 at 10:36 AM

    The issue is caused by a conflict between the backend code of the site, and the source code embedded form. You can read more in the original support thread about the issue:

    https://www.jotform.com/answers/844681

    To resolve the conflict, please re-embed your form with iFrame embed method instead:

    https://www.jotform.com/help/148-How-to-get-your-Form-s-Iframe-Code

    The iFrame embed method should prevent most kinds of conflicts between your website and the form. Please let us know how it goes.