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aricurnAsked on May 24, 2016 at 8:25 AM
I have a problem with a form on a site built with a mobile site. The submit button keeps turning with no code to enter. The site is the £10 voucher form that must be viewed on a mobile - many thanks for your help with this
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BorisReplied on May 24, 2016 at 10:36 AM
The issue is caused by a conflict between the backend code of the site, and the source code embedded form. You can read more in the original support thread about the issue:
https://www.jotform.com/answers/844681
To resolve the conflict, please re-embed your form with iFrame embed method instead:
https://www.jotform.com/help/148-How-to-get-your-Form-s-Iframe-Code
The iFrame embed method should prevent most kinds of conflicts between your website and the form. Please let us know how it goes.