Account disabled

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    cwalter1
    Asked on May 24, 2016 at 01:02 PM

    My account was disabled and I removed the extra forms, but now it is saying it is still disabled. I am not going to use the service much at this point.  can you reactivate my free service? Thank you

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    Kiran
    Answered on May 24, 2016 at 02:01 PM

    I see that your account is disabled since the forms in your account already received more than 1000 views. Please be noted that the Free subscription plans are limited to receive only 1000 form views in a month. If you are expecting more form views, you'll need to upgrade your account to paid plan. You may also enable the JotForm footer in your account settings so that the form view limits are lifted on your account. Please refer to the guide below that can help you with more information on form view limits.

    https://www.jotform.com/help/355-Form-View-Limits-What-is-it-all-about

    Hope this information helps!