What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account disabled

    Asked by cwalter1 on May 24, 2016 at 01:02 PM

    My account was disabled and I removed the extra forms, but now it is saying it is still disabled. I am not going to use the service much at this point.  can you reactivate my free service? Thank you

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    JotForm Support

    Answered by Kiran on May 24, 2016 at 02:01 PM

    I see that your account is disabled since the forms in your account already received more than 1000 views. Please be noted that the Free subscription plans are limited to receive only 1000 form views in a month. If you are expecting more form views, you'll need to upgrade your account to paid plan. You may also enable the JotForm footer in your account settings so that the form view limits are lifted on your account. Please refer to the guide below that can help you with more information on form view limits.


    Hope this information helps!