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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Hiding credit card payment option with custom CSS

    Asked by ITGconference on May 24, 2016 at 01:22 PM

    Injected code, but form not updating

    https://www.jotform.com//?formID=61395350009149

    Injected code to remove credit card payment option.  Preview of form looks fine, but the actual form is not updating to match preview.

    Code from JotForm forum injected

    #input_3_paymentType_credit, #input_3_paymentType_credit + label {

    display: none;

    }

    credit card payment option
  • Profile Image
    JotForm Support

    Answered by Mike on May 24, 2016 at 02:35 PM

    Please try the next CSS to hide the credit card payment option on form #61395350009149.

    #input_1_paymentType_credit, #input_1_paymentType_credit + label {
    display: none;
    }

    If you need any further assistance, please let us know.

  • Profile Image

    Answered by ITGconference on May 24, 2016 at 02:45 PM

    Thank you for your answer. The credit card radio dot is now gone, but I still see all of the fields for entering the credit card information.  Those are gone on the preview and I that is my desired option on the real form.

    How can I get rid of all the credit card payment information fields on the real form?

     

  • Profile Image
    JotForm Support

    Answered by Mike on May 24, 2016 at 02:59 PM

    The credit card fields will not be displayed on the actual form unless the credit card payment option is selected. In other words, your real form is fine.

    This is also possible to set a Default Method to PayPal in order to pre-select the PayPal payment method on form.

    Thank you.