Miscellaneous characters in notification email for encrypted form

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    Asked on May 24, 2016 at 01:27 PM

    I have enabled encryption on one of my forms and now when I receive the notification email, it contains miscellaneous characters in the title, which I assume is the encrypted title - see below. Is there any way to fix this problem?



    bJ4E4zuRxHeu+hEB93vGKGzw8B3K+n5cabpjarGwf7zgGydbRb5ZvaRXY8iUjg1DcupHHlKIfu5qR9Z2eCcMZjIFWOmoZzN09sK7SJMrw8FZMJXg6XF4TEdatkZhrORnkcIKJcLec5bhrf6rDnJpff9fGS1K5UYuW2S4ufBNebIooQjLdWkl7GYagUsbSpTlEiZQRaqzZ2R2EpnYyWdO5kyaauQec6oKOPltBdFi8ZIpaETzbASd5H7sB3xfhpmkkxhK4bhi7a6MjhzygVwycCXZ14K1fUkq4Njy9TdBVmStekKSx7SrY2GUwal3KLhYmhAkhJT7BW17CtMJ2chb/A== MgrLYRaiYXUmvINuikmiT9zsjTfLpapfv2wTbVXLd3tzwl3H3jLZ+sMCMAFpov7znFtHDO6R9N2g7/BStgm6sTXho1CDFWOajpfHluJTpe



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    Answered on May 24, 2016 at 02:52 PM

    Yes, this is caused because your form is encrypted. If you go into your email configuration in the EMAIL tab, you will notice that the subject area contains fields from the form. Since all the fields are encrypted, it will also be encrypted in the notification. If you remove the field form the subject area, the subject in the notification will no longer be displayed with strange characters.

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    Answered on May 24, 2016 at 03:45 PM
    Hi Victor,
    Thanks a bunch!