What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Change payment information

    Asked by holcolatermarketing on May 24, 2016 at 03:37 PM

    I need to change payment information. This is no longer my client but my pay pal account is being charged. How do i change payment info within Jotform? 


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    JotForm Support

    Answered by Kiran on May 24, 2016 at 04:24 PM

    I see that your JotForm account holcolatermarketing us now holding Silver Monthly subscription. The PayPal subscription S-17S26970TL427702V using holcolatermarketing@gmail.com which was active on this account is now cancelled and subscribed again to Silver using a Credit card. 

    Hope this information helps! If you need any further assistance, please let us know. We will be happy to help.