What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Fill field value with another field failing

    Asked by peter.shields on May 24, 2016 at 08:56 PM

    Hi. I have a timesheet form that has two parts employee and manager. I have made a condition so that the employees choice of manger email address is to be suto copied to field in mangers page. I have not been able to get it to work unless I use calculate value instead of copy value, and it fills the to field with repeating email address seperated by = signs?

     

    can you help.

    Page URL:
    https://www.jotform.com//?formID=52628736021857

    Screenshot
    fill fill field another and copy value email calculate value
  • Profile Image
    JotForm Support

    Answered by Charlie on May 25, 2016 at 12:52 AM

    This is because you have exactly setup it as "Your Current Manager/Team Leader" = "Approving Manager" in your conditions. Here's a screenshot:

    If you just want to output the email address in the "Your current manager" to the "Approving manager", then you should setup the condition like this:

     

    You can use the "Copy a Field's Value" in the "DO" statement. However, you need to make sure that the field is set to "A-Z". To do that, you need to use the "Calculate a field's value". To learn more about conditional logic, you can check this guide: https://www.jotform.com/help/57-Smart-Forms-Using-Conditional-Logic 

     

    On a different note, please avoid creating form fields that are asking for passwords or have labels like "Passwords". Here's one:

     

    Please note that we do not allow forms asking for sensitive information like log in credentials, credit card details, bank information, passwords and the likes. This violates our terms of use and you will most likely be suspended because of this sooner or later. We have an anti-Phishing system and a team of manual reviewers that checks these forms and suspends account for any violation.

    I recommend renaming your password fields like "Access key" or "Access code" to avoid problems. If you have other forms like this it is also recommended to update or edit them.

    Thank you.

  • Profile Image

    Answered by peter.shields on May 25, 2016 at 05:17 AM

    Thanks all sorted. By the way I could not get copy value to work so had to use calculate instead.

     

    cheers

     

    pete

  • Profile Image
    JotForm Support

    Answered by EltonCris on May 25, 2016 at 08:48 AM

    Glad it worked, Pete. Should you have any other questions or concerns, feel free to open a new thread.

    Cheers!

  • Profile Image

    Answered by deliverygurullc on July 17, 2016 at 01:51 AM

    I am also having problems getting copy value to work

    https://www.jotform.com/answers/884408-Copy-field-values-not-working#0

  • Profile Image
    JotForm Support

    Answered by EltonCris on July 17, 2016 at 02:53 AM

    @deliverygurullc

    We will answer your question on your thread in a short moment now. Kindly check.