What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do we refund a customer?

    Asked by gridironscout on May 25, 2016 at 10:59 AM

    How do we refund a customer?

    how a
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    JotForm Support

    Answered by david on May 25, 2016 at 12:09 PM

    If you accepted payment through a form and need to refund that payment, that would need to be done through the payment processor that was used.  If you used PayPal, you would need to log in to your PayPal account and process the refund from there.