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    Changes made on Customize PDF page is not the same as the outcome even after saving

    Asked by Lusine3 on May 25, 2016 at 03:40 PM
    And as for PDF, what I mean is the same thing as the E-mail... just in PDF format. I started constructing a custom PDF, but it was acting up so I was wondering whether I was going about it the right way.
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    JotForm Support

    Answered by Mike_G on May 25, 2016 at 04:26 PM

    Are you trying to add the agreements to the PDF copy of your form's submissions? 



    We would like to apologize for any inconvenience. I'm not sure it is possible for you to add the text in the agreement exactly the same as the one in the email notifier to the PDF Design page because the tools are limited.

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    Answered by Lusine3 on May 25, 2016 at 04:28 PM

    Ah, I see. You guys have pretty great tools as it is.

    Do you know if there are other ways to get to this outcome? It doesn't have to be identical... it should contain all the information as in the E-mail.

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    Answered by Lusine3 on May 25, 2016 at 04:30 PM

    If not, that's fine. I got my e-mail working! So worst comes to worst my colleague can construct her own PDF out of that content.

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    JotForm Support

    Answered by Mike_G on May 25, 2016 at 06:32 PM

    The issue with pasting the entire paragraphs, for example, in the "Add Text" section of the PDF Design page is it doesn't wrap the text. So the paragraph will go far left without automatically moving the words to the next line if the text doesn't fit the width of the page.

    So I would suggest you try to copy the text per line and separate it by line("Enter" key).

    Here's how it will look like after.

    Above you will see that after the word, "or", I already move the next word, "organization", onto the next line and after the word, "management", I have moved the word, "platform", also to the next line using the "Enter" key on my keyboard.

    I hope this helps. Let us know if you need any further assistance. Thank you.

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    Answered by Lusine3 on May 26, 2016 at 09:42 AM

    Thanks for the workaround. I'll try it!