What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why after we submit a form does it not clear out the prior information that as typed?

    Asked by marlenaWIB on May 25, 2016 at 09:35 PM

    Whenever we enter information on our form and then we submit the form and go back to fill out another form details it still has the original text still there.  Why is it caching our data all of a sudden.  This was not happening for last several months for this form?  We have tested on Crome, Explorer, & Safari with same results

    Michael Delucchi



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    JotForm Support

    Answered by jonathan on May 26, 2016 at 12:23 AM

    It was because Autofill is enabled on your form https://www.jotformpro.com/form/61034449082957

    You can disable it in Setting/Preferences


    Save your form and test again. Let us know if issue still persist even after doing this already.