What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why does my form come up as disabled when I try to load it onto my weebly website?

    Asked by AltitudePT on May 26, 2016 at 02:43 PM
    Page URL:
    https://www.altitudephysicaltherapy.com/schedule-an-appointment.html

    TRY
  • Profile Image
    JotForm Support

    Answered by Kevin_G on May 26, 2016 at 05:02 PM

    We apologize for the inconvenient this may have caused. 

    I have checked your account and I can see it is currently suspended, this happens when our anti-phishing system finds that you're asking for information that is not allowed at JotForm, then your forms are disabled and your account suspended. 

    However, I have checked your forms and I can see they are clear, I have activated your account now and you should be able to load your forms as normal, I would like to share you the link to our terms so you will avoid to ask for info that is not allowed and avoid to get your account suspended due to this reason: http://www.jotform.com/terms/

    Please do let us know if you need further assistance, we will be glad to help you.