Each time I go into submissions view I cannot select the form I want to edit in the list

  • Profile Image
    strippersrus
    Asked on May 28, 2016 at 07:33 PM
    each timei go into submissions and use arrows to find the one i want to edit but when i open it , it always opens the last submitted form and not the one i want to open
  • Profile Image
    jonathan
    Answered on May 28, 2016 at 07:42 PM

    I could not reproduce the problem. In the forms view submission page, I can use the dropdown arrow to select a form that I want to view its submission data.

     

    Here is also a video when I test.

     

    Can you please retry again. Try first closing your browser and redo the process.

    Let us know if issue persist.

  • Profile Image
    strippersrus
    Answered on May 29, 2016 at 01:29 AM

    not sure we talking of same thing. 

    i can get into submissions, the dropdown arrow does nothing except show me to other forms i have created.

    i can edit in submissions and add data into blank fields but cannot save . 

    when i go to customize pdf i cant change anything.

    still stuck!

  • Profile Image
    BJoanna
    Answered on May 29, 2016 at 03:43 AM

    If I understood you correctly, you want to edit your submissions. Inside of this guide you can find how to edit submissions made on your forms: https://www.jotform.com/help/325-How-to-edit-submissions-made-on-your-forms 

    Once you edit your submission you need to submit the form and then new edited data will be saved inside of your submission. Then you can create new PDF report with your edited data.

    Hope this will help. Let us know if you need further assistance.