What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Transfer a form and submissions to a different account

    Asked by PaulNelsonImages on May 30, 2016 at 06:09 PM

    Hi there:

     

    I was wondering if you could help me with transfering a form and submissions to a different account

    Form name: Parkview Nursing Centre contact
    Form ID: 22813651860251
    Target user name: ParkviewNursing

     

    Thank you,

     

    Sylvia

    Submissions different and different account
  • Profile Image
    JotForm Support

    Answered by Kevin_G on May 30, 2016 at 06:31 PM

    The form has been moved to the target account as you requested, please check that account and confirm us that all is working fine, all your submissions should be there as well. 

  • Profile Image
    JotForm Support

    Answered by Kevin_G on May 30, 2016 at 07:25 PM

    The counter has been updated when I moved the form to the other account, you have not reached the limit yet, currently your account PaulNelsonImages has 433 submissions. 

    Please check again here https://jotform.com/myaccount/usage and let us know if you still see you are over-limit.