Transfer a form and submissions to a different account

  • Profile Image
    PaulNelsonImages
    Asked on May 30, 2016 at 06:09 PM

    Hi there:

     

    I was wondering if you could help me with transfering a form and submissions to a different account

    Form name: Parkview Nursing Centre contact
    Form ID: 22813651860251
    Target user name: ParkviewNursing

     

    Thank you,

     

    Sylvia

  • Profile Image
    Kevin_G
    Answered on May 30, 2016 at 06:31 PM

    The form has been moved to the target account as you requested, please check that account and confirm us that all is working fine, all your submissions should be there as well. 

  • Profile Image
    Kevin_G
    Answered on May 30, 2016 at 07:25 PM

    The counter has been updated when I moved the form to the other account, you have not reached the limit yet, currently your account PaulNelsonImages has 433 submissions. 

    Please check again here https://jotform.com/myaccount/usage and let us know if you still see you are over-limit.