What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form is disabled, why?

    Asked by Ondra42 on May 31, 2016 at 04:36 AM
    Page URL:
    https://form.jotformeu.com/61511662676357

    form is disabled
  • Profile Image
    JotForm Support

    Answered by Nik_C on May 31, 2016 at 06:04 AM

    Your account was auto suspended because of our anti-phishing system.

    I checked your form and confirmed that everything is fine so I reactivated your account and whitelisted your form.

    We apologise for this inconvenience, please let us know if you have any further questions.

    Thank you!

  • Profile Image

    Answered by Ondra42 on May 31, 2016 at 06:30 AM

    Thank you for your fast reaction. Your web is marvellous. :)

  • Profile Image
    JotForm Support

    Answered by Nik_C on May 31, 2016 at 06:35 AM

    You're welcome.

    Thank you for your kind words, we appreciate that :)

  • Profile Image

    Answered by Ondra42 on May 31, 2016 at 07:00 AM

    I'm sorry for this. I create new form and is disabled too. :(
    https://eu.jotform.com//?formID=61512388183356

  • Profile Image
    JotForm Support

    Answered by liyam on May 31, 2016 at 07:50 AM

    Hello Ondra42,

    Your account was automatically suspended again because of our anti-phishing filter marked your form to be suspicious. I have checked it and did not find anything malicious. As a result, I have reactivated your account again.

    If you have questions, please do let us know.

    Thanks for your patience and we apologize for this inconvenience.