What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Will the images remain even if i havent upgraded?

    Asked by nizarnizario3 on May 31, 2016 at 05:56 AM

    Will the images remain even if i havent upgraded?

    And After upgrading , can i see them?

    Thanks!

    upgraded thanks and after
  • Profile Image
    JotForm Support

    Answered by ashwin_d on May 31, 2016 at 06:51 AM

    Hello nizarnizario3,

    I did check your account and found that it is currently over quota because you have exceeded the allowed submission limit. In free account, you can only receive up to 100 submissions per month but you have already received 201 submissions. 

    Please be noted that submission limits are reset on the first day of every month but same is not applicable on upload limits. Upload storage usage is not reset automatically and to clear the storage space, you will have to delete the submission record which has file attachment.

    Since your upload storage space utilization is well within the limits, it will be retained even if you do not upgrade your account. On 1st of June, 2016 your submission limit will be reset and your account will be active again. 

    Thank you!