What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Working with Email Provider to White-list emails from Jotform

    Asked by emclanekinsethcom on May 31, 2016 at 12:03 PM



    We're working with our email provider to whitelist emails from jotform and they'd like to get in contact with you. Would you be able to chat with them? If so, how do we get you in touch with them?

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    Answered by Huberson on May 31, 2016 at 01:07 PM


    The best way they can contact us is through the forum. We also have a chat service but, it is not available all the time.

    If they can post their concern here, we should be able to assist them the fastest possible.

    Here is a guide about whitelisting JotMails - Whitelisting-JotMails-IP-Addresses.