What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Hosted images in TEXT HTML field not showing on the form

    Asked by thrivinglife on May 31, 2016 at 11:31 PM

    I've got some images in an HTMO text field at the bottom of my form (my signature and a picture of me) that are there in my html coding but aren't displaying.

    This didn't used to be a problem.

    Why is it happening now?

    (Note that my header image, which you host isn't affected -- it's displaying just fine.)

    Page URL:
    https://form.jotform.com/52307491250146

    text field html text images
  • Profile Image
    JotForm Support

    Answered by jonathan on June 01, 2016 at 12:36 AM

    I checked on your form https://form.jotform.com/52307491250146 and I see the issue as well.

    It seems that the images URL were not publish properly on the internet so they are not available or existing.

    Example, this image URL http://thrivinglifenvc.org/wp/wp-content/uploads/2015/05/VM2_cr_175.jpg , when I check the URL, there is page not found error.. meaning, its the wrong URL or it does not exists in that location or website page.

     

     

    To fix this, make the images available and make the URL link of the hosted images are correct as well. Once this is corrected, it should show in the Text (HTML) field as well on the form.

    Hope this help. Let us know if you require further assistance.