What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form is disabled

    Asked by nortonrental on June 02, 2016 at 08:02 PM

    All of my forms have disappeared from our websites and my new forms say disabled. Can you please help with this?

    Page URL:
    http://nortoninsurance.com.gowpsite.com/request-a-business-insurance-q<br/>uote/

    form is disabled autosuspended
  • Profile Image
    JotForm Support

    Answered by jonathan on June 02, 2016 at 10:29 PM

    Our Phishing filter have auto suspended the forms due to suspected phishing form. However, I checked manually and I did not find any forms on your account/username nortonrental that were used for phishing.

    I have now corrected the mistake and reactivated your account and forms. You may login at https://www.jotform.com/login to check the updated status.

    We apologize for the inconvenience caused. Let us know if there are still issue.