What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form is not connecting to spreadsheet.

    Asked by speedeedave on June 02, 2016 at 08:03 PM
    not connecting
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    JotForm Support

    Answered by Chriistian on June 02, 2016 at 10:31 PM

    I cloned your form and tried to integrate it with google spreadsheets. It appears that I am able to integrate it to the spreadsheet successfully.

    Can you please try clearing your form cache and your browser cache first, then reintegrate it again with google sheets? Here's a couple of guides that may help:

    How to Clear Your Form Cache?

    How to Clear Your Browser Cache?

    Please let us know if the issue persists.