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    unable to see or edit conditional emails

    Asked by beatsahead on June 03, 2016 at 09:34 AM

    I have conditional emails set up for this form 

    https://eu.jotform.com//?formID=60946887625876

    but I am not able to see them under my conditions to edit them.

    Emails conditional emails OR JotForm href
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    Answered by Carina on June 03, 2016 at 10:52 AM

    I inspected the form and could not locate any condition to change the email recipient on this form. If you would have a condition it would display a purple condition under the conditions list, and a green icon on the email notification:

    (these images are from a test form)

    Your form does not display the condition icon on the email notification:

    And I could not locate a condition associated with email recipients/notifications. Was the condition saved and working before?

    Please try adding again the condition and let us know if there is any problem saving it.

    Let us know if we can assist you further.