What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to set up payment form?

    Asked by Michael1208 on June 03, 2016 at 03:03 PM
    Can you view my form to see why the bottom of the page when they view the different cabin selections start at 949.00 but when they choose a different cabin the price does not show up and re adjust the totals.
    Sent via the Samsung GALAXY S® 5, an AT&T 4G LTE smartphone
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    JotForm Support

    Answered by BJoanna on June 03, 2016 at 03:12 PM

    Is this the form you are working on http://www.jotform.us/form/61535246399161?

    I have inspected that form and the reason the price dose not show in total field is because you did not  enable special pricing for each of your sub products inside of your form. 

    Inside of this guide you can find how to add options to payment forms: 


    More about special pricing you can find here: http://www.jotform.com/help/265-What-is-Special-Pricing 

    Hope this will help. Let us know if you need further assistance. 

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    Answered by Michael1208 on June 04, 2016 at 07:45 PM
    Still having problems with the auto totals
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    JotForm Support

    Answered by jonathan on June 04, 2016 at 08:29 PM

    I checked your form https://www.jotform.us/form/61535246399161   and I noted that it was not correctly designed. I believe what you wanted to have is actually Sub Products option.

    User guide: Create-Sub-Products-Based-on-a-Product-Option

    Here is a demo form https://form.jotform.com/61069465236964

    I will also try create a demo form using your a cloned of your form. I'll get back to this shortly.



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    JotForm Support

    Answered by jonathan on June 04, 2016 at 09:06 PM

    Please test my form https://form.jotform.com/61557518087969

    You can clone it also to check how I created it.

    User guide: How-to-clone-an-existing-form-from-a-URL

    Let us know if this solution will not work for you and we will look for other options.