What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I need to be upgraded from a subuser to a primary user

    Asked by andrewbeamon on June 06, 2016 at 02:47 PM

    I also need billing information.  Please call me at 2034652395

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    JotForm Support

    Answered by Kiran on June 06, 2016 at 06:16 PM

    Unfortunately, we are not offering any telephone support at the moment. This support forum is our primary support and you may ask any of your questions related to your JotForm account here. Your questions shall be answered in a timely manner. 

    I see that your account is currently holding Free subscription and there are few forms shared by the other account emilyrogers which is having a Professional yearly subscription. Do you want to upgrade your account and share the forms with others? 

    Please provide us with more information on your requirement so that we can guide you in the right direction. We will wait for your response. Thank you!