Why does my form not always work on mobile devices?

  • jenneralstar
    Asked on June 7, 2016 at 1:52 AM

    We are having issues with the form working on mobile devices. Either it erases and starts over out of the blue or starts over when people submit.

    Page URL: http://www.furtheloveofpawsrescue.com/#!adoption-application/c1xl8
  • Chriistian Jotform Support
    Replied on June 7, 2016 at 3:10 AM

    I checked your form on mobile and made a test submission. I cannot seem to replicate the issue that you are encountering as I was able to submit the form successfully.

    Why does my form not always work on mobile devices? Image 1 Screenshot 20

    Do you still encounter any issues with the form? If you are still encountering issues with the responsiveness of the form, I would suggest to add the Mobile Responsive widget to your form. If the issue persists, please let us know.