What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why can't I change change my stripe product amount?

    Asked by jahassan on June 07, 2016 at 07:22 PM

    I can't update my stripe products

    Page URL:
    http://aalftc.org/event/aalf-annual-dinner

    product amount can't
  • Profile Image
    JotForm Support

    Answered by Mike_G on June 07, 2016 at 08:42 PM

    If you want to update an existing product in your Stripe payment field, here's what you need to do.

    However, if you want to delete a product and add a new one, here's what you can do.

    If you have done both, but changes are not showing after you have saved it, please do not hesitate to get back to us with more details of the issue you're encountering.

    Thank you.