What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    the editor is not fully loading.

    Asked by ciphercodemuzic on June 08, 2016 at 04:00 AM
    form builder page edit form
  • Profile Image
    JotForm Support

    Answered by Mike_G on June 08, 2016 at 04:28 AM

    May we know what do you mean when you say the form builder page is not fully loading? Have you tried refreshing the page after it loaded to see if it will load properly after? May we also know what browser are you using when you are experiencing the issue? Have you tried using a different browser? 

    Also, are you loading the form builder page to edit an existing form or you're trying to create a new form?

    I have tried editing an existing form  on my end and seems to be working properly.

    We will wait for your response. Thank you.