What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Submission storage is the total number of submissions that is currently stored in your account. A free account can store up to 500 submissions in total at any given time, while paid accounts do not have any limits on their submission storage.
This means that a free account can still receive up to 100 submissions per month. If you receive the maximum number of submissions (100) each month, in five months your submission storage (500) would be filled.
When submissions storage is filled and you exceed 500 submissions, as you receive new form submissions, your oldest submissions are automatically deleted to make room for the new submissions. This means that your account can never go over this 500 submissions limit, since the oldest of the 500 submissions is always deleted when a new submission is received.
You can also always delete submissions from your account in order to reduce the total number of submissions in your account.
If you wish to lift the storage limit from your account and have unlimited number of submissions that can be stored in your account, you may want to upgrade your account to one of our paid plans:
If you need further clarifications or assistance, please let us know. Thank you.
thanks you for your clear explanation.
Met vriendelijke groet,
Mark de Breet
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2016-06-08 10:49 GMT+02:00 JotForm :
On behalf of my colleague, you're most welcome. Feel free to contact us anytime.