What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What is submission storage?

    Asked by linktech on June 08, 2016 at 02:25 PM

    There is an alert in my account that I am out of submission storage but I've already deleted/purged all of my old forms and submissions. Why does it keep showing up?

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    JotForm Support

    Answered by Kiran on June 08, 2016 at 04:31 PM

    Submission storage is nothing but the total number of submissions across all the forms in your account. For Free accounts, the submission storage is limited to 500 submissions only. If you have more than 500 submissions in your account, the oldest submission will be deleted when you receive a new submission.

    You may upgrade your account to a paid subscription plan in order to have unlimited submission storage. 

    Hope this information helps!