What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    cancel my account

    Asked by semitraveler on June 08, 2016 at 06:13 PM
    My Account cancel my account
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    JotForm Support

    Answered by Mike_G on June 08, 2016 at 08:36 PM

    We will be happy to assist with any request, but with this kind of request, we must first get a confirmation.

    Once your account is deleted/removed, all your forms and all their data would be permanently deleted and there is no way for us to get it back.

    Now, since you are on free subscription, if you leave your forms as they are, you would be able to come back to them at a later time and continue using the same account when you need it. You will not be charged for anything if you are on a free subscription.

    If you still want to proceed in deleting your account, please do confirm this. We will wait for your response.

    Thank you.