Signature is missing in form emails

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    colleensanders
    Asked on June 08, 2016 at 07:04 PM
    Sorry, I have another question. I am testing in embedded on my website. I
    have filled out the form and I receive an email with the clients
    information, but my (photographer) information is blank, even though it is
    ...
  • Profile Image
    Mike
    Answered on June 08, 2016 at 07:16 PM

    It looks like the signature field {tags} are not correct in your email notification template.

    You can click Ctrl + Shift + I in form builder to check the form fields and their associated tags.

    I would like to suggest updating the tag(s) in email template.

    * Your current email template in a plain text mode. If you create a new email notification, it will be in an HTML mode which might be easier to handle.

    Thank you.