-
ponggolseafoodAsked on June 9, 2016 at 5:37 AM
Dear sir ;
I had many email always being block by your system and losing my customer orders.
please disable all blocking and let the system automatically sent all orders (emails) to info@ponggolseafood.com.sg.
I am paying monthly subscriptions but your system is not giving me what I had paid for.
Please reply to info@ponggolseafood.com.sg.
Frustrated and Thank you
Anthony
-
Ashwin JotForm SupportReplied on June 9, 2016 at 7:37 AM
Hello Anthony,
Upon checking your email address info@ponggolseafood.com.sg I found that it ended up in our bounce list for following reasons:
Result:
info@ponggolseafood.com.sg is IN
the bounce list
Reason(s) : smtp; 550-5.7.1 Unauthenticated email from yahoo.com.sg is NOT
I have now removed your email address from our bounce list and it should work fine. I would suggest you to please test your form again and get back to us if you receive submission emails successfully.
Thank you!