What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I need to cancel my current plan

    Asked by edhs on June 09, 2016 at 04:13 PM

    I am moving jobs and will no longer be needing to use JotForm.  How do I cancel my plan?

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    JotForm Support

    Answered by Kiran on June 09, 2016 at 06:53 PM

    I see that your account is currently holding Premium Yearly subscription and is due to renew by 1st Jan 2017. You may cancel the subscription using the following URL so that the account will be scheduled to downgrade to Free at the end of current subscription period.


    Once the subscription is canceled, you'll not be charged again for this account.

    Hope this information helps!