- AbundantLifeRaefordAsked on June 09, 2016 at 06:06 PM
No one is able to complete registration because an error message keeps popping up "Security Error: Security header is not valid". Why?
- JotForm SupportKiranAnswered on June 09, 2016 at 07:57 PM
Generally, this message appears when there is an issue with the login information or API details. Please try removing the API credentials in the payment wizard, then re-enter them. If you copied and pasted the data, make sure there are no spaces before or after the information. We recommend first pasting them into a text-editing program such as Notepad to ensure this.
Please get back to us if the issue still persists. We will be happy to assist you further.