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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Organize uploaded files into different folders

    Asked by wesince2013 on June 10, 2016 at 05:33 AM

    Currently I am building a form to receive customers' photos for our product. Our product requires customers to upload 6 packs of photos. Now I link the form with my Dropbox account. However, the folder formed in Dropbox after a submission contains all the photos, without organization.

    I need the photos to be organized according to their uploading field or forming a specific folder. For example,


    Uploading field 1: photo 1-6

    Uploading field 2: photo 7-12

    Uploading field 3: photo 13-21


    I wonder what solutions I have for this problem. This is a urgent question for our company. If unsolved, we are forced to change to other forms or systems.

    Thank you for your help. 

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    JotForm Support

    Answered by EltonCris on June 10, 2016 at 06:38 AM

    Please check my colleague's answer on this thread https://www.jotform.com/answers/857825.

    In addition to it, you can only assign one folder for all the files uploaded in your form per submission. There is no option to separate uploaded files into different folders per submission.

    Thank you!

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    Answered by wesince2013 on June 12, 2016 at 11:33 PM

    Thank you for your reply. I wonder if there is any other solution for my request? Our company seriously needs this function for our customized product. Thank you.

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    Answered by wesince2013 on June 12, 2016 at 11:39 PM

    I am thinking of combining 3 forms into 1 form. Can all data from the 3 forms go into 1 dropbox folder?

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    JotForm Support

    Answered by Chriistian on June 13, 2016 at 03:36 AM

    You can setup different forms to one Dropbox root folder then you can either set a subfolder or No sub folder. 


    I have tested it with two sample forms (http://www.jotformpro.com/form/61642103334949 and http://www.jotformpro.com/form/61642103334949) on my end and the submissions are successfully being transferred to one Dropbox folder for both forms.