- clockertAsked on June 10, 2016 at 11:31 AM
The uploaded files show up in the submission archive, but they are not included with the completed form when it is auto-emailed to other managers after submissions. How can I get the attachment to follow the forms when they are distributed to others?Page URL:
- JotForm SupportKiranAnswered on June 10, 2016 at 12:39 PM
I have checked the email notification and see that the File upload fields are not included in the email and hence they are not being displayed. You may edit the email notification to add the image fields to it.
Hope this information helps!
- clockertAnswered on June 10, 2016 at 01:45 PMthank you for your help.
I have added the field to the email contents and it now carries the attachment through to the distribution.
Very much appreciate your accurate, and timely, assistance.
Breen Energy Solutions
16 E. Summit Street, Chagrin Falls, OH 44022
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- JotForm SupportKiranAnswered on June 10, 2016 at 01:58 PM
Great! It's our pleasure to assist you. Glad to see that the issue is now resolved. Please do not hesitate to get in touch with us if you need any further assistance. We will be happy to help.
Thank you for using JotForm!!
- CharlieAnswered on June 29, 2016 at 09:31 AM
We are pleased to inform you that you can now have the file uploads as attachments in your email alerts. You can learn more about it on this blog post https://www.jotform.com/blog/223-New-Feature-Get-Uploaded-Files-as-Email-Attachments
We hope you will like it.