If a bronze user gets >500 total submissions, and later downgrades to free, does he keep all the previous submissions?

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    lenardchengtw
    Asked on June 10, 2016 at 01:29 PM

    Can new submissions be added as a free user after downgrading from bronze w >500 total submissions?

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    david
    Answered on June 10, 2016 at 02:22 PM

    I believe you are referring to the total submission storage limit?  If so, if you are over 500 stored submissions and downgrade back to a Free account, the most recent 500 submissions will be kept and the rest will be deleted after 10 days. 

    If you need to store more than 500 submissions after downgrading, we do offer a Storage subscription:

    https://secure.jotform.com/pricing

    You can also delete previous submissions to reduce the stored submissions total.