What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I believe you are referring to the total submission storage limit? If so, if you are over 500 stored submissions and downgrade back to a Free account, the most recent 500 submissions will be kept and the rest will be deleted after 10 days.
If you need to store more than 500 submissions after downgrading, we do offer a Storage subscription:
You can also delete previous submissions to reduce the stored submissions total.