What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Viewed over 900 but it was created only 3 days ago.

    Asked by sgsform1 on June 13, 2016 at 08:18 AM

    HI Support

    I setup a form on the 10th June 2016 - I have already had over 900 views.

    this form is only for a limited number of users... what may cause this big jump?

    we have used other forms in the past without any problems.

    please advise.

    Sathan Gnanendran (Gan)

    Network Manager

     

     

    Email: sgnanendran@stgeorges.herts.sch.uk

    Page URL:
    http://www.stgeorges.herts.sch.uk/Contact-Us/site-support

    setup a style font jump network
  • Profile Image
    JotForm Support

    Answered by ashwin_d on June 13, 2016 at 10:04 AM

    Hello Sathan,

    Please be noted that every time your form or the webpage URL where you have embedded your form is loaded in browser, it is counted as a valid form view. When did you embed your form in your webpage?

    There are multiple options available to solve this problem:

    #1. I would suggest you to upgrade your account to any desired plan which will give you higher form view limit. You may like to take a look our pricing page for more information on available plans and its limits:  http://www.jotform.com/pricing 

    #2. We can double the current form view limits of your account. You can have a total of 2,000 monthly form views on your account.

    #3. We can completely remove the form view limits, but you will have to agree to add footer with the JotForm's logo on all of your forms. Showing the JotForm logo is completely optional and you can any time enable/disable it form your account setting page. Please check the screenshot below:

     

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!