What does the incomplete payment exactly mean in regards to form submissions that have a bill attached to them via paypal

  • Profile Image
    Asked on June 13, 2016 at 01:46 PM
  • Profile Image
    Answered on June 13, 2016 at 02:40 PM

    If you actually received a payment for 'incomplete payment submission', it usually means that we have not received an instant payment notification about successful payment from PayPal. 

    Paypal Incomplete Payments FAQ

    The reason behind this can be disabled Instant Payment Notifications (IPN) within your PayPal account. Please make sure that IPN is enabled within your PayPal account settings.

    How to Enable IPN for Paypal

    If you need any further assistance, please let us know.