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  • Profile Image

    Configurable List won't work in IE or Firefox

    Asked by GRALVA on June 14, 2016 at 09:02 PM

    I have a form with a configurable list: https://form.jotform.com/GRALVA/meet-cover-sheet 

    I LOVE the configurable list, but I am being told that people are not able to see it in Internet Explorer or Firefox.  I don't have those on my computer, but I can see it fine on Chrome and Edge.

    Is there something I need to do differently to configure it?

    Thank you for your help!

    Page URL:
    https://form.jotform.com/GRALVA/meet-cover-sheet

    configurable list OR configurable work
  • Profile Image
    JotForm Support

    Answered by ashwin_d on June 14, 2016 at 11:56 PM

    Hello GRALVA,

    No you do not have configure your widget differently and it should work fine in any browsers. I did check your form in firefox and IE browser and the "Configurable List" widget does gets displayed without any problem. Please check the screenshot below of both browser:

     

     

    Have you embedded your form in any webpage where you are having this issue with? Please share the webpage URL and we will take a look.

    We will wait for your response.

    Thank you!