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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Form collapse not working on Windows Phone

    Asked by becshall73 on June 15, 2016 at 07:32 AM

    Hi, I am using an emulator to test my form on Window Phone (Nokia Lumia 930) and I can't open most of the collapsed sections.  However the last section (checkout) does open.



    Page URL:

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    JotForm Support

    Answered by Charlie on June 15, 2016 at 09:13 AM

    May I know what emulator service you are using? I tested your form link on a Windows Lumia 930 emulator on Browserstack.com and was not able to replicate the problem. 

    Here's a screencast showing I have opened the form collapse fields of your form on Lumia 930:


    Could you please try another emulator or an actual device in your end?

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    Answered by becshall73 on June 15, 2016 at 09:18 AM

    Hi, I was using Browserstack too!

    Thank you very much for posting the screenshots - that's very reassuring, so it must be something about my set-up here, so I won't worry about it any more.


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    JotForm Support

    Answered by Charlie on June 15, 2016 at 10:27 AM

    Thank you for updating us. Should you need more assistance on this, please do let us know.