Our JotForms are not being sent to our e-mails again

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    KMSolutions
    Asked on June 15, 2016 at 08:49 AM

    Our JotForms are not being sent to our e-mails again. This happens once a week, help!

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    Jan
    Answered on June 15, 2016 at 10:45 AM

    Your email address is in the bounce list again.

    I have remove it from the list. This happens because your email provider blocks, refuses or reject incoming emails from JotForm.

    Please contact your email provider and request to whitelist our mail servers and IP addresses. Here's a guide: https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses

    Please check this guide as well: How-to-Setup-Email-Alerts-to-Prevent-Email-Bouncing-Related-Issues

    Hope that helps. Thank you.

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    KMSolutions
    Answered on June 15, 2016 at 11:45 AM
    Okay, thank you very much

    Due to the large amount of responses we receive, we ask that you call our
    office at 978-696-5283 ext 1 with any questions you may have. If you are
    looking to schedule a showing, please make sure you have filled out one of
    our pre-qualification forms prior to calling.
    To see if you qualify for one of our units, first you MUST fill out our
    pre-qualification forms at the website below:
    http://www.jotform.us/form/51546249942159
    If you have any further questions or would like to speak to someone
    regarding the application process, please call us and we will be happy to
    assist you at 978-696-5283
    We look forward to hearing from you!​​
    *KMS*
    Tel: (978) 696-5283 Ext.1
    Fax: (978) 540-4469
    ...
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    Jan
    Answered on June 15, 2016 at 12:58 PM

    You are welcome. Let us know anytime if you need our help. Thank you.