- KMSolutionsAsked on June 15, 2016 at 08:49 AM
Our JotForms are not being sent to our e-mails again. This happens once a week, help!
- JotForm SupportJanAnswered on June 15, 2016 at 10:45 AM
Your email address is in the bounce list again.
I have remove it from the list. This happens because your email provider blocks, refuses or reject incoming emails from JotForm.
Please contact your email provider and request to whitelist our mail servers and IP addresses. Here's a guide: https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses
Please check this guide as well: How-to-Setup-Email-Alerts-to-Prevent-Email-Bouncing-Related-Issues
Hope that helps. Thank you.
- KMSolutionsAnswered on June 15, 2016 at 11:45 AMOkay, thank you very much
Due to the large amount of responses we receive, we ask that you call our
office at 978-696-5283 ext 1 with any questions you may have. If you are
looking to schedule a showing, please make sure you have filled out one of
our pre-qualification forms prior to calling.
To see if you qualify for one of our units, first you MUST fill out our
pre-qualification forms at the website below:
If you have any further questions or would like to speak to someone
regarding the application process, please call us and we will be happy to
assist you at 978-696-5283
We look forward to hearing from you!
Tel: (978) 696-5283 Ext.1
Fax: (978) 540-4469
- JotForm SupportJanAnswered on June 15, 2016 at 12:58 PM
You are welcome. Let us know anytime if you need our help. Thank you.