What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Getting email duplicates of forms from website

    Asked by ABHome on June 15, 2016 at 04:35 PM

    We are getting correct one from customer and then duplicate from noreply@jotform. com which is doubling the inbound email that is coming off of this form.

    thanks michael & Christen


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    JotForm Support

    Answered by Mike on June 15, 2016 at 07:22 PM

    Thank you for contacting us.

    There are multiple email notifications configured on your contact form. 

    If you think that some email notification is being duplicated, please re-name the Email Subjects of your email notifications for identification purpose.

    Then, let us know if you receive the duplicates of some email notifications.