What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Downgrade subscription

    Asked by GlobalLearningExchange on June 16, 2016 at 09:29 AM

    I just went on the billing page to downgrade us to the free plan again.  Just making sure that worked and that I am not canceling my entire account.


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    JotForm Support

    Answered by BDAVID on June 16, 2016 at 11:28 AM

    Looks the downgrade did not take effect, I have downgraded your account back to free plan again, so your account remains active.

    If you need anything else, please open a new thread, we will be glad to assist you.