Downgrade subscription

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    Asked on June 16, 2016 at 09:29 AM

    I just went on the billing page to downgrade us to the free plan again.  Just making sure that worked and that I am not canceling my entire account.


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    Answered on June 16, 2016 at 11:28 AM

    Looks the downgrade did not take effect, I have downgraded your account back to free plan again, so your account remains active.

    If you need anything else, please open a new thread, we will be glad to assist you.