- GlobalLearningExchangeAsked on June 16, 2016 at 09:29 AM
I just went on the billing page to downgrade us to the free plan again. Just making sure that worked and that I am not canceling my entire account.
- JotForm SupportBDAVIDAnswered on June 16, 2016 at 11:28 AM
Looks the downgrade did not take effect, I have downgraded your account back to free plan again, so your account remains active.
If you need anything else, please open a new thread, we will be glad to assist you.