What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form is no longer showing up after editing

    Asked by dfwnerdherd on June 19, 2016 at 06:29 AM

    My form isn't showing up after making edits https://form.jotform.com/dfwnerdherd/dropoff

    Page URL:
    https://form.jotform.com/dfwnerdherd/dropoff

    showing up autosuspended username password
  • Profile Image
    JotForm Support

    Answered by Jan on June 19, 2016 at 08:43 AM

    Your account is currently autosuspended. It was suspended automatically by our phishing detector tool. I checked your forms and I saw fields that are asking for username and password. You are not allowed to collect login credentials here in JotForm. It violates our terms of use.

    We can re-activate your account but we need to delete the guilty fields. If that is okay with you, let us know. Thank you.