Widgets won't appear in form.

  • ctph67
    Asked on June 19, 2016 at 12:03 PM

    I am having problem seeing widgets appearing in my form. For example booking calendar.

    I ready in knowledge base as this is something to do with frames. I have tried on both browsers google as well as Internet Explorer. It still does not show.

     

    Please assist in ways possible.

     

    Thanks

    Jotform Thread 864212 Screenshot
  • David JotForm Support Manager
    Replied on June 19, 2016 at 1:04 PM

    Are you referring to this form: http://www.jotform.me/form/61684248716464 

    I checked it and all the widgets show up:

    Widgets wont appear in form Screenshot 20

    Could you please check again? Is your form embedded in a webpage, if yes, please share the URL of the page, so we can check further.

  • ctph67
    Replied on June 19, 2016 at 8:45 PM
    Thanks. I did not embedded it to any of my webpage yet.
    Please let me know which browser you use and how do I disable frames if
    this is the issue?
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  • Chriistian Jotform Support
    Replied on June 19, 2016 at 10:21 PM

    I am using Chrome browser and I was able to see the widgets without any issue. I also checked on Firefox and Edge and I was also able to see the widgets there.

    Widgets wont appear in form Screenshot 20

    Can you please try using another device to view the form? You can also try clearing the browser cache on your browsers to see if that resolves the issue. If the issue still persists, please let us know.