What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My forms are not being emailed to me

    Asked by coastalevents on June 19, 2016 at 04:31 PM

    The test emails are not going through, and the forms submitted on our website are not coming thru to us either.

    Page URL:

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    JotForm Support

    Answered by Kiran on June 19, 2016 at 05:03 PM

    I see that your email address is in our bounce list and so the emails are not being delivered to this address. I have now removed from the bounce list and you should be able to receive the emails without any issue. 

    Also, please go through the guide below that can help you with troubleshooting email delivery issues.


    Please check now and let us know if the issue still persists. We will be happy to assist you further.